Return Policy
Return Policy
Effective Date: January 3, 2026
☕ Coffee Products
All coffee sales are final. We do not accept returns or exchanges on coffee once shipped. If your order arrives damaged or incorrect, contact us within 7 days with photos and we will send a replacement or store credit.
👕 Apparel
Canada & USA: Returns accepted within 14 days of delivery on unworn, unwashed items with original tags attached and proof of purchase.
International Orders: All sales are final. Store credit or replacement issued with photo proof only.
Condition Requirements
- Item must be unworn and unwashed
- Original tags must be attached
- Proof of purchase required
- Customer is responsible for return shipping costs
Non-Returnable Items
- Coffee & food products
- Gift cards
- Final sale or clearance items
- Customized or personalized products
- Items showing signs of wear or damage after delivery
📧 Contact: support@jupiterempire.store
Jupiter Empire™ — Canadian owned and operated 👑