Return Policy

Return Policy

Effective Date: January 3, 2026

☕ Coffee Products

All coffee sales are final. We do not accept returns or exchanges on coffee once shipped. If your order arrives damaged or incorrect, contact us within 7 days with photos and we will send a replacement or store credit.

👕 Apparel

Canada & USA: Returns accepted within 14 days of delivery on unworn, unwashed items with original tags attached and proof of purchase.

International Orders: All sales are final. Store credit or replacement issued with photo proof only.

Condition Requirements

  • Item must be unworn and unwashed
  • Original tags must be attached
  • Proof of purchase required
  • Customer is responsible for return shipping costs

Non-Returnable Items

  • Coffee & food products
  • Gift cards
  • Final sale or clearance items
  • Customized or personalized products
  • Items showing signs of wear or damage after delivery

📧 Contact: support@jupiterempire.store

Jupiter Empire™ — Canadian owned and operated 👑